Service Support
At NEOLA, we understand that your business relies on a seamless IT infrastructure. That's why we offer 24/7 support services designed to ensure your systems run efficiently around the clock. Whether you're facing critical system issues, need routine maintenance, or have urgent troubleshooting needs, our team of certified professionals is ready to assist—day or night.
-
First Line Service Support
We provide first line service support for HPE equipment, ensuring full compliance with the purchased service level agreements. As a Microsoft CSP Direct Bill Partner, we also offer seamless support for Microsoft CSP solutions, delivering timely assistance and ensuring the smooth operation of your IT environment.
-
Service Support
Our comprehensive service support extends through every phase of your project, from initial planning to full implementation. We ensure that your systems and infrastructure are optimized for performance and aligned with your business goals.
-
Audit
Our consulting and audit services provide in-depth analysis and expert guidance for IT projects. We help identify potential risks, optimize processes, and ensure that your technology aligns with best practices and strategic objectives.
-
Installation
We offer qualified assembly and installation of equipment, strictly adhering to the manufacturer’s requirements. Our expert technicians ensure your hardware is installed and configured correctly, enabling reliable and efficient operation.